Privacy Policy

1. Introduction

Welcome to oneLake GmbH ("we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services, you agree to the terms of this Privacy Policy.

2. Company Information

  • Full Legal Name: oneLake GmbH
  • Physical Address: Goldammerweg 1, 44388 Dortmund, Germany
  • Contact for Privacy Inquiries: dataprotection@onelake.de

Welcome to oneLake GmbH, where innovation meets excellence! Established with a commitment to delivering cutting-edge solutions, oneLake GmbH is a dynamic company located at Goldammerweg 1, 44388 Dortmund, Germany. Our dedication to providing top-tier services and products sets us apart in the industry.

At oneLake, we prioritize transparency and data protection. For any privacy-related inquiries, please feel free to contact our dedicated team at dataprotection@onelake.de. Your privacy is of utmost importance to us, and we strive to ensure the confidentiality and security of your information.

oneLake GmbH operates with a forward-thinking approach, constantly evolving to meet the ever-changing demands of the market. Our team of skilled professionals is committed to exceeding expectations and driving success for our clients.

Stay connected with oneLake GmbH for the latest updates, industry insights, and exciting developments. Thank you for choosing us as your trusted partner on your journey towards success.

3. Data Collection

In the realm of data collection, transparency and accountability are paramount to building trust with our users. At our organization, we adhere to a meticulous data collection process that prioritizes the protection and privacy of individuals. Below, we outline the types of personal information we collect, the purpose behind it, and our commitment to handling sensitive information responsibly.

Types of Personal Information Collected: We gather essential information that enables us to provide a seamless and personalized experience for our users. The data we collect includes:

  • Name: To address our users personality
  • Email Address: For communication and updates
  • Phone Number: Facilitates contact for order-related queries
  • Address: Essential for our services like invoicing
  • Contact Information: A comprehensive approach to stay connected

Purpose of Collection: Our data collection serves specific and legitimate purposes, aligning with the services we offer. The information we gather is utilized for:

  • Order Processing: Ensuring smooth and accurate execution of orders
  • Customer Support: Addressing queries and providing assistance
  • News and Updates: Keeping users informed about relevant developments

Sensitive Information: Respecting user privacy is a core principle in our data collection policy. Consequently, we do not seek or retain sensitive information, such as health data. Our commitment to safeguarding your personal details extends to ensuring that data beyond the necessary scope is neither requested nor stored.

As we navigate the digital landscape, our users trust is of utmost importance. Rest assured, our data collection practices are designed to prioritize your privacy, and we continuously evaluate and enhance our processes to meet the evolving standards of data protection. Thank you for entrusting us with your information as we strive to create a secure and user-friendly environment for all.

4. Data Usage

At our organization, we place a strong emphasis on the responsible and transparent use of the information we collect. The data we gather is employed with the primary objective of enhancing user experience and delivering a diverse range of services. This commitment is rooted in our dedication to ensuring that your privacy and personal information are treated with the utmost respect.

Our usage of collected information extends beyond mere analytics; it is a strategic effort to tailor our offerings to better meet your needs and preferences. By analyzing patterns and trends, we can make informed decisions to refine and optimize the various services we provide. This approach is geared towards creating a more personalized and efficient experience for you, our valued user.

We are continually working to enhance our data management practices, adopting the latest industry standards and best practices to safeguard your privacy. As we evolve, our commitment remains steadfast – to empower you with the best possible services while respecting your privacy and upholding ethical standards.

5. Data Sharing

At oneLake, safeguarding your privacy is our top priority. We take great care in handling the information you entrust to us, and we want to be transparent about our data sharing practices, especially in relation to the use of Google Analytics for our website. Here's a glimpse into our commitment to protecting your data:

1. Limited Sharing with Third-Party Service Providers

  • To enhance your experience and optimize our services, we use Google Analytics, a web analytics service provided by Google. While Google Analytics collects data for website analysis, we do not share personally identifiable information with third-party service providers or governmental authorities. Your data remains confidential and is used solely for the purpose of improving our website and user experience.

2. International Data Transfers with Google Analytics

  • Google Analytics processes data on servers located in various countries, including the United States. However, we've configured Google Analytics to prioritize user privacy. We take steps to comply with data protection laws and ensure that your data is handled with the utmost care. Google, as a data processor, adheres to privacy standards, including the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework for international data transfers.

Our commitment to data privacy goes beyond mere compliance with regulations; it reflects our dedication to earning and maintaining your trust. We employ robust security measures to safeguard your information, and our policies are designed to prioritize your privacy at every step.

In the event that any changes are made to our data sharing practices, rest assured that we will communicate these changes transparently. We believe that you should have control over your personal information, and our commitment is to empower you with that control while offering the best possible experience with our services.

6. Cookies and Tracking

Types of Cookies

There are various types of cookies that serve different purposes on websites. Performance cookies are designed to collect data on website usage, helping improve its overall performance. Functional cookies enhance user experience by remembering choices and settings. Security cookies contribute to the safety of user data and protect against unauthorized access. Additionally, First-Party Cookies are directly set by the website you are visiting.

Cookie Preferences

Managing your cookie preferences empowers you to control the information collected about your online activities. You have the flexibility to change your cookie preferences at any time. This can be done by revisiting the cookie consent banner, which is typically displayed when you first visit a website. By adjusting your preferences, you can align the use of cookies with your privacy concerns and preferences.

Furthermore, cookie preferences play a crucial role in balancing personalized experiences with privacy considerations. Tailoring your settings allows you to strike a balance between enjoying a seamless online experience and maintaining control over the data you share. As technology evolves, staying informed about cookie practices and exercising your preferences helps shape a digital landscape that respects individual privacy.

7. User Rights

At oneLake, we are committed to safeguarding the privacy and rights of our users. To ensure transparency and trust, we have outlined the following user rights concerning personal information:

  1. Access, Correction, and Deletion: Users retain the right to access, correct, and delete their personal information held by oneLake. This empowers users to have control over the accuracy and relevance of their data within our systems.
  2. Exercising Rights: Taking charge of your privacy is simple. Users can exercise their rights by managing and deleting cookies through their browser settings. This provides a convenient and user-friendly way to control the information collected during their online interactions with our platform.
  3. Cookie Management: Cookies play a crucial role in enhancing user experience, but we understand that preferences may vary. Therefore, users have the flexibility to manage and delete cookies based on their preferences. Adjusting these settings in your browser ensures a personalized and comfortable browsing experience.
  4. Privacy-Related Requests: For any privacy-related inquiries, concerns, or requests, users are encouraged to contact our dedicated team at dataprotection@onelake.de. Our Data Protection team is ready to assist with any queries regarding the handling of personal information, ensuring a swift and responsive resolution to your privacy concerns.

We believe in empowering our users with the necessary tools and information to make informed decisions about their privacy. OneLake remains dedicated to upholding the highest standards of data protection, providing a secure and trustworthy environment for our valued users.

8. Security Measures

At the core of our commitment to safeguarding your data, all our services are meticulously hosted on certified servers located in Germany. These servers are not only geographically strategic but also equipped with the latest security updates to ensure the highest level of protection against potential threats.

Our dedication to maintaining a secure environment extends beyond mere infrastructure. In the unfortunate event of a data breach, our proactive approach is to prioritize transparency and timely communication. Users will be promptly notified via email, allowing them to take necessary precautions and stay informed about any potential risks.

Moreover, our security protocols undergo regular assessments and updates to stay ahead of emerging threats in the ever-evolving landscape of cybersecurity. We employ industry best practices and work closely with experts to fortify our defenses, ensuring that your data remains confidential and secure at all times.

In addition to robust server security and proactive breach response, we continuously invest in the latest encryption technologies. This additional layer of protection ensures that sensitive information is safeguarded during transmission and storage, providing you with peace of mind while using our services.

As we navigate the digital age, rest assured that your security is our utmost priority. We strive to create an environment where you can confidently utilize our services, knowing that every possible measure has been taken to protect your valuable data. Our commitment to your privacy and security is unwavering, and we are dedicated to staying at the forefront of technological advancements to uphold this promise.

9. GDPR Compliance

At oneLake, we take the protection of your personal data seriously and adhere to the regulations outlined in the General Data Protection Regulation (GDPR). Our commitment to transparency and data privacy is reflected in our practices, which are in strict accordance with the principles set forth by GDPR.

Processing Personal Data

In accordance with Article 6 of the GDPR, we ensure that all processing of personal data is grounded in lawful bases. Whether it be the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, the performance of a task carried out in the public interest or in the exercise of official authority, we are dedicated to upholding the legal foundations for processing your information.

Storage Duration

Your personal data is retained only for the duration necessary to fulfill the purposes for which it was collected, as outlined in our comprehensive Privacy Policy. Whether it's for the provision of our services, compliance with legal obligations, or safeguarding our legitimate interests, we carefully determine the appropriate storage period to ensure that your data is not held for longer than necessary.

User Rights

We respect your rights regarding your personal data. As per the GDPR, you have the right to access, rectify, or erase your personal information, as well as the right to restrict or object to its processing. If you believe that your data protection rights have been violated, you also have the right to lodge a complaint with a supervisory authority. We encourage you to reach out to our Data Protection Officer at dataprotection@onelake.de to address any concerns or exercise your rights.

Complaints and Supervisory Authority

We understand the importance of accountability, and we are committed to addressing any concerns you may have regarding the processing of your personal data. In the event that you feel your rights have been infringed upon, you have the right to lodge a complaint with the supervisory authority in your jurisdiction. Our team is available to cooperate with the supervisory authorities and provide any necessary information to resolve the matter promptly.

Your trust is paramount to us, and we strive to continuously enhance our data protection measures to meet and exceed the expectations set by GDPR. If you have any questions or require further clarification regarding our GDPR compliance, please do not hesitate to contact our Data Protection Officer.

10. Privacy Disclosure for oneLake

oneLake ensures the secure handling of user data obtained from Google APIs and other sources. We adhere to the Google API Services User Data Policy, including the Limited Use requirements. For more information, please review the Google API Services User Data Policy.

At oneLake, we are committed to protecting the privacy and security of our users' data. We want to be transparent about how your data is used and shared when you interact with our application.

Data Collection

We collect the following data from our users:

User Email: We collect user email addresses to facilitate communication and account management.

Google Campaign Data: We collect campaign data from Google APIs to provide advertising analytics and insights to our users.

Sharing with Third Party AI Platforms

Our application utilizes certain artificial intelligence (AI) modules, specifically GPT 3.5 and GPT, to enhance functionality and provide valuable insights to our users While we do not directly share user data with AI platforms, we may share anonymized and aggregated campaign data for analysis purposes.

Data Security

We employ industry-standard security measures to protect the data collected from our users against unauthorized access, disclosure, alteration, or destruction.

11. Updates to the Privacy Policy

We value your privacy and strive to keep you informed about any changes to our Privacy Policy. To ensure transparency and openness, we have implemented the following practices for updating our privacy policy:

  • Email Notifications: Users will receive timely notifications regarding any modifications or updates to our Privacy Policy via email. This ensures that you stay well-informed about any changes that may affect your personal information and how we handle it. We understand the importance of keeping you in the loop, and our commitment to communication is aimed at maintaining your trust.
  • Regular Updates: In our ongoing effort to adapt to the evolving digital landscape and enhance user experience, we anticipate updating our privacy policy every six months. This proactive approach allows us to stay ahead of industry developments, incorporate new technologies responsibly, and align our policies with the latest privacy standards. By keeping our policy current, we aim to provide you with the most relevant and up-to-date information regarding the protection of your data.

As we continue to evolve and improve our services, we want you to be confident that your privacy is our priority. These updates not only reflect legal requirements but also our commitment to maintaining a secure and trustworthy platform for your online activities. We appreciate your trust in us and look forward to serving you with the utmost respect for your privacy.

For any questions or concerns regarding this Privacy Policy, please contact us at dataprotection@onelake.de.